The passengers of the Aerolineas plane were allowed to disembark normally but the flight operated by the French airliner was cancelled with its 350 passengers deplaning for rebooking on other flights. The scene at the Air France ticket counter was reportedly chaotic with tempers flaring and there were even physical confrontations as hundreds of travelers had to wait in line for alternative travel plans.
Both planes were taken out of service for repairs and an investigation was underway to determine the cause of the collision.
The aircraft involved in the collision were:
Aerolineas Argentinas A340-312, LV-BMT (c/n 48) which is an early example of the type that was originally delivered to Air Mauritius in 1994 and also saw service with Air Jamaica and Air Canada before joining the Aerolineas fleet in 2007.
Air France 777-328ER, F-GZNI (c/n 39973/924) which was delivered to the French carrier on 01Apr11.